LTI Call Center Solutions »
Lakota Technologies, Inc. offers both inbound and outbound call center solutions in areas of service and support such as Call Management, Telephone Answering, Telemarketing, CallCenter, and Help Desk services.
For LTI's Call Center Division, LTI initially installed Data-Tel Info Solutions software and servers, specifically the xSELLerator 6.0. LTI utilizes the latest technology in all aspects of its operation and will provide you with quality services at a competitive price. see our equipment specifications page.
LTI's Call Center Division has provided a wide range of inbound/outbound customer satisfaction services. Taking projects from script/program writing through full production with reporting. Types of call center services that have been provided to date, but do not encompass LTI's full range of offerings, includes:
*(B2B = Business to business calling, B2C = Business to consumer calling)
- Sell & Renew Closed Circulation Publications to new and current customers
- Millions of hours this type of calling
- Worked on over 35 different publications
- Demographic based
- Outbound B2B sales
- Membership Sales
- Hard sell
- Inbound B2B sales
- Lead Generation
- Insurance Help Desk
- Assist agents with software
- Inbound company specific support
- Background Checks
- Child Support Help Desk
- Information helpline
- Inbound B2B support
- Business Software Sales
- Outbound & Inbound B2B sales
- Telecommunication
- Internet upgrade
- Cable upgrade
- Outbound customer based outbound sales
- Newspaper Subscriptions
- Newsletter Subscriptions
- Mortgage Applications
- Surveys
- Demographic based
- Outbound B2C Data Collection
- Political Calling
- Demographic based
- Outbound B2C Information Dissemination
- Public Service
- Outbound B2C Information Dissemination
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